Building Intelliask

Leading design, product, and go-to-market for the AI support tool that actually knows your business.

Client

Intelliask

Scope

Research, Branding, Product

Timeline

Q2 - 2025

Role

Follow me 👇🏽

The Problem (Aka: Why most support tools are trash)

You know the drill.

A user has a simple question. The bot sends them in circles.
The help center has 54 tabs. No one reads them.
Live chat? “We typically reply within a day.”

You know the drill.

A user has a simple question. The bot sends them in circles.
The help center has 54 tabs. No one reads them.
Live chat? “We typically reply within a day.”

As a designer and product thinker who builds fast and hates bloat, I couldn’t let that slide.
So I did what any sane person would do:

I built (building 🌚) the tool I wanted to use.
One that actually understands the product it supports.

I built (am building 🌚) the tool I wanted to use.
One that actually understands the product it supports.

Enter Intelliask

My Role

Leading Intelliask across three major fronts:

Product & Design

Defined the vision: AI support that feels like your co-founder

Mapped the full product journey (with my co-founder)
Designed the entire UX in Figma: setup flow, training logic, dashboard, live preview, test environment, analytics (with my co-founder).

PM & Strategy